Privacy Policy

1. Introduction

Grant Total Body Health & Wellness Center (“we,” “us,” “our”) is a cash-pay, telehealth-first primary care practice offering hormone therapy, peptides, vitamin and nutrition services, medical weight loss, and school and Department of Transportation (DOT) physicals. This Privacy Policy describes how we collect, use, disclose, and protect your personal and health information when you use our website, telehealth services, or interact with our practice.

2. Information We Collect

We may collect the following types of information:

• Personal information: name, date of birth, address, phone number, and email address.
• Health information: medical history, symptoms, treatment preferences, lab results, and other details you share during consultations or through our intake forms.
• Payment information: as a cash-pay practice, we collect billing details to process payments for services rendered.
• Communications: messages sent through our contact forms, chat widget, or telehealth platform.

3. How We Use Your Information

We use your information to:

• Provide primary care, telehealth consultations, and related services.
• Schedule and manage appointments and physicals.
• Process payments and maintain billing records.
• Communicate with you about your care, results, and follow-ups.
• Comply with applicable legal and regulatory obligations.

4. Health Information Privacy

Your health information is handled in accordance with applicable federal and state privacy laws. We take reasonable steps to safeguard protected health information and to limit its use and disclosure to the minimum necessary for your treatment and our operations. We will not sell your health information to any third party.

5. Sharing of Information

We may share your information with trusted service providers who assist in our operations (such as telehealth platforms, payment processors, and scheduling tools), under appropriate confidentiality agreements. We may also disclose information when required by law, court order, or to protect the rights, property, or safety of our patients or others.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Your Rights

You may have the right to access, correct, or request deletion of your personal information, subject to applicable law. To exercise these rights, please contact us through our contact page.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the revised version on this page with an updated “last updated” date.

9. Contact Us

If you have questions about this Privacy Policy, please reach out through our contact page.